05.1. Call Managers (PBXs) Configuration

PBXs Configuration Page allows management of Cisco CallManagers, Mitel, IPTrade, NEC and other supported telephony controllers. 
You can add a PBX by clicking on the Capture / CallManagers (PBXs) / Add PBX.



  1. Add all the IPs of CallManagers in a cluster
  2. Set its type to either Cisco CallManager, IPTrade, Mitel or SIP.
  3. Enter the PBX version.
  4. When using Cisco UCM > 5.0 you have the option to choose between passive and active (forked) call recording).

Observation: Cisco CallManager Express is a different type than Cisco CallManager.